Last Updated: March 3, 2026
Concentrus, Inc. (“CONCENTRUS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, disclose, and safeguard information we receive through our website and related services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information Collected Automatically
When you visit our website, we automatically collect certain technical and usage information, which may include:
- IP address
- Browser type and version
- Device type and identifiers
- Pages viewed and time spent on pages
- Referring website addresses
- Date and time of access
- Interaction data and behavioral analytics
This information helps us measure website usage, improve performance, enhance user experience, support marketing efforts, and assist in lead generation activities.
Information You Provide Voluntarily
When you submit information through contact forms or other website features, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Any additional information you voluntarily provide
How We Use Your Information
We use personal information for business purposes including:
- Responding to inquiries and fulfilling requests
- Providing information about our services
- Communicating with you
- Lead generation and lead qualification
- Website analytics and marketing optimization
- Improving our services and operations
- Conducting research and internal analysis
We do not sell personal information to third parties for their independent marketing purposes.
Third-Party Lead Generation and Analytics
We use third-party providers, including Happierleads, to assist with:
- Identifying and analyzing website visitors
- Lead generation and scoring
- Understanding visitor engagement
- Improving marketing performance
In connection with these services, technical information (including IP address and website interaction data) may be processed by such providers on our behalf.
These providers are contractually required to process information in accordance with applicable data protection laws.
You are able to opt-out from Happierleads at any time by going to: https://happierleads.com/opt-out
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies for:
- Essential website functionality
- Analytics and performance monitoring
- Marketing and lead generation
- Visitor identification and engagement tracking
Cookie Consent
Where required by applicable law, we provide users with notice and the opportunity to consent to the use of non-essential cookies before they are activated.
You may:
- Accept or reject non-essential cookies through our cookie consent mechanism (if enabled), and/or
- Adjust cookie settings through your browser at any time
Disabling cookies may affect certain features of the website.
We do not merge personally identifiable information with non-personally identifiable information collected through advertising cookies without proper notice and, where required, affirmative consent.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers (e.g., name, email address, IP address)
- Internet or electronic network activity information
- Commercial information (e.g., inquiries regarding services)
- Professional or employment-related information (if voluntarily submitted)
We collect this information for the business purposes described in this policy.
Your California Rights
You may have the right to:
- Know what personal information we collect, use, disclose, or share
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the “sale” or “sharing” of personal information (as defined under California law)
- Limit the use and disclosure of sensitive personal information (if applicable)
- Not be discriminated against for exercising your privacy rights
Sale or Sharing of Personal Information
We do not sell personal information in exchange for monetary compensation. However, certain analytics and lead generation services (including Happierleads) may qualify as “sharing” under California law if data is used for cross-context behavioral advertising.
You may submit a request to opt out of such sharing by contacting us at the email listed below.
Exercising Your Rights
To submit a request, please contact:
Email: dataprivacy@concentrus.com
We will verify your request as required by law before processing it.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet can be guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites.
Electronic Communications
Any communication submitted electronically to this website, other than personal information, is considered non-confidential and non-proprietary and may be used by Concentrus without restriction, subject to applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy as business or legal requirements change. Updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Data Protection Officer
Email: dataprivacy@concentrus.com
Concentrus, Inc.
1550 Valley Vista Dr
Diamond Bar, CA 91765
United States