Acumatica Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improves customer satisfaction. Acumatica Service Management software is fully integrated with your ERP, providing seamless integration with inventory, purchasing, and projects. Features include contract management, appointment schedules, and a full-featured mobile application for service-driven businesses, wholesale distributors, construction companies, and manufacturers for deliveries, installation, or remote service operations.
Acumatica’s Service Edition can help you tackle the issues of customer relations and productivity simultaneously—in one platform.
Use employee schedules, skills, and locations to optimize appointment schedules for field service dispatch. Get technicians to the job faster with Acumatica for WorkWave Route Optimization Native Connector.
Coordinate Field Operations
Track your entire service operation using configurable, role-based dashboards with real-time data and drilldowns to detailed transactions. Analyze performance and spot problems that require your attention.
Collaborate in Real-Time
Field transactions via the mobile app provide instant field visibility for internal managers. In addition, schedule changes, new documents, and other updates in Acumatica are available immediately for technicians.
Service Management ERP Handbook
Key Features of Acumatica for Service Industries
Service Management
Equipment Management
Financial Management
Project Accounting
Construction Management
Customer Management
Manufacturing Management
Purchase Order Management
Inventory Management
Requisition Management
Acumatica for WorkWave Route Optimization Native Connector
ERP Business Intelligence and Analytics in Acumatica
See if Acumatica’s cloud service management solution is the right fit for your business
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