If Setup > Accounting > Accounting Preferences > Order Management > Returns section > Restock Returned Items is unmarked, what is the GL Impact of Item Receipt created from Return Authorization? Netsuite generates the following GL impact on the item Receipt:
- Debit Account is being sourced from Setup > Accounting > Accounting Preferences > Order Management tab > Returns section > Write-Off Account for Returns
- Credit Account is being sourced from the Item Record > Accounting tab > COGS Account
For Example, if you subsequently change the account selected for Write-Off Account for Returns, it automatically affects the GL impact of Item Receipts created from Return Authorization on and after the date of change.
In this example Accounting Preferences, the Write-Off Account for Returns is set to “5112” already.
For those Item Receipts received prior to the change in account, the old account is used in the GL Impact, “6300”. To have it use the new account, please Edit and Save the Item Receipts without making any changes.
- When you update the Item Receipt and the GL impact is shown accordingly.
- The GL impact of Item Receipts created from Return Authorization on and after the date of change will be set to “5112”.
Solution:
1. If user subsequently changes the account selected for Write-Off Account for Returns, it automatically affects the GL impact of Item Receipts created from Return Authorization on and after the date of change.
2. For those Item Receipts received prior to the change in account, the old account is used in the GL Impact. To have it use the new account, simply click on Edit and Save the Item Receipts without making any changes.

